People who use services will be able to offer different perspectives. You may be an expert in your field, but that does not mean to say you can see all the perspectives on what occurs in the area of your research interest
People who use services can help to ensure that issues that are identified and prioritised are important to them and therefore to health care, public health and social care services as a whole.
Public involvement can
help to ensure that money and resources
aren’t wasted on research that has little or no relevance.
People who use services can help to ensure that research doesn’t
just measure outcomes that are identified and considered important
People who use services can help with the recruitment of
their peers for research projects.
People who use services can help access people who are often marginalised,
such as people from black and minority ethnic communities.
People who use services
can help to disseminate the results of research and work to ensure that
changes are implemented.
Involvement in research, done well, can help empower people who use services.
The involvement of consumers is also
becoming an increasing political priority.